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We've looked at a lot of customer engagement and scheduling solutions, but there is no other product providing such a simple and great looking interaction for our students!
I've worked with SUMO on several engagements - they've always been very collaborative and customer-focused... their customer engagement platform is robust and technically scalable, and the have strong online support. Happy to report positive experiences with them.
SUMO has allowed our national company to expand our services on a regional scale in an efficient manner. Coordinating the scheduling of various clients at various times has been a much improved process through the use of SUMO calendaring.
The amount of appointments that we are able to make have increased by over 70%. My agents no longer have to play the game of back and forth to try to find a time that works for both parties. This app has been a game changer for our organization. My agents are now able to concentrate on other clients and communications knowing that they can send the scheduling message and the client is able to self serve.
With over 10 years in our space, we offer a lot of benefits.
24/7 Access to User Training Videos
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SUMO Support Agents are available 8 AM - 5 PM EST, Monday to Friday. After hours support available for Premier Support customers. Click Log-a-Case to open a support ticket.
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