As an admin, I’d like the ability to query and edit the SUMO Utilization Report that appears in SUMO admin settings within Salesforce Reports. Our Salesforce instance is connected to our other analytics platforms, and we rely on the interface between the two for data analysis.
Board: Ideas
Currently, the “Resend Ticket” functionality in SUMO Event Desk is only available at an individual level, requiring manual action for each attendee. I would like the ability to resend tickets in bulk to all attendees (or a selected group of attendees) for a specific event. This would be especially helpful in scenarios such as event […]
I would love to explore how we can integrate Zoom registration links into these schedulers by using the Zoom registration feature so participants can register for the calls directly.
We would like the option to enable more location options. For example, we have many Spanish speaking clients that we provide Spanish ‘services’ for. The problem we’re running into is if the client clicks on a Spanish ‘service’ to schedule an appointment, they’re then prompted to choose from location options that are only presented in […]
Currently, the maximum time filter on Utilization Reports is 60 minutes. We would like to add longer times to this to align with our actual appointment durations. We suggest adding every 30 minutes up to 480 minutes (8 hours). OR, even better, allowing admins to add/subtract values that make sense for their organization/company.
The current design of the Invite Manager permits users to book any of a host’s services at any location, even when the host has no availability there. This oversight means that the host’s location availability isn’t consistently enforced, which it should be, whether the appointment originates from the online scheduler or the Invite Manager.
The anytime and overlap buttons have the ability to be added to any user through a permission. I would like to have the override button set up in the same way.