Note: Requires Agentforce, SUMO Package 23.7 or Higher, SUMO Agentforce Extension Package, and a Meeting Booker Assistant or Assistant Suite License.
What it does:
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Books meetings internally in Salesforce or on an external website/community integrated with Agentforce.
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Reduces manual back-and-forth for meeting coordination.
How to use it:
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Open Agentforce in Salesforce or your connected website.
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Let the agent know you would like to book a meeting and who you would like to book it with.
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Choose meeting type, service, and choose an available time slot.
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The meeting is synced calendars and sends invites.
Supported Platforms:
✔ Salesforce (internal users)
✔ External websites/communities using Agentforce