When customers book, they get to choose Early– 08:30-11:00, Mid – 11:00-13:30, Late – 13:30-17:30 for example. From the customer side they don’t see a specific time, just a time range. Customer facing specific times are great, for the first couple of appointments, but as the day goes on there are so many opportunities for […]
Board: Ideas
Would like to select specific dates to turn off certain location options. For example, all location options can be turned on when I am in the office, but when I am working remotely on a pre-planned date, turn off the “In-Person” option for that specific date so I can only accept virtual or phone appointments. […]
I would like to be able to click an event from the SUMO Multi Calendar and be able to export the list of attendees into an excel document. Or click and be taken to the list of people who have registered, I would like this list to display the Name and Email address of the […]
We have a need to NOT show the Cancel/Reschedule link in the email templates, but we want to be able to show the custom message and attachments, but this is not possible since they are all grouped together in the merge field. Would it be possible to move the cancel/reschedule link out of the description […]
Request to introduce the option to not display the address for a location on the cancel/reschedule page and confirmation page when scheduling through appts as well as on the MC use case: sometimes the location serves as a placeholder within SUMO so the address is unimportant/not relevant. Currently when left blank, it displays null; you […]
I would like the ability to reserve a room or resource for a virtual appointment. This would ensure no one else was using the room I need for my appointment.
Ability add bank holidays or business closure days to the whole organisation instead of adding holidays to individual agents . This will save a lot of Admins work for diary team who main the availability for the team.
Ability to control to the display of fields on instant booker and edit event page. As a user i need to ability to remove or add the toggle buttons like Anytime Override and Over lap options from the page. See the attached screenshot
I want to be able to book appointments for 2 days for onsite training using the online scheduler, appointment links and email an invite. Courses do not work because I would like to optimize each week that I am on site for training. These are not at a fixed date and time like a course […]
I would like to be able to set my availability so that I can have consultations from 8-12 and follow ups from 1-5