When a user has availability at a location for a day that is not being displayed on the multi-calendar, would it be possible to not display that location? It becomes confusing when the users see all the locations.
When a user has availability at a location for a day that is not being displayed on the multi-calendar, would it be possible to not display that location? It becomes confusing when the users see all the locations.
We would like the ability to schedule appointments in the past. Sometimes an interview is conducted at a time outside of the scheduled time and the appointment is not rescheduled. This causes the correct time of the appointment to not be tracked.
I would like the ability to schedule an appointment without creating a contact in Salesforce. I would like to click New Appointment and add a SUMO user as the host and then just an email address as the participant without creating a contact or a lead.
Our users are really frustrated that there are no notifications for Classes when a customer is booked or cancels their attendance. There are options for emails to go to hosts, but only when they create an event, update it, or completely cancel it and these aren’t what our team is looking for.
As a SUMO Admin, I’d like the ability to be able to export SUMO User Availability into a report that shows scheduled availability by user by interval for a specified duration.
I would like to provide feedback concerning the cancel page from the cancel/reschedule link when an appointment has been canceled. Instead of the current state, the customer would like to see a page similar to the appointment confirmation page (without options for cancel/reschedule). This way the experience and branding would stay consistent for the customer […]
We have several brands in our org and the sharing model is that members of a brand can only see records belonging to other members of their brand. When booking appointments though, users can see ALL SUMO locations (each brand has several SUMO Locations). We would like to control that list on the User or […]
I would like the ability to text my customers about appointments booked, rescheduled, or canceled. Not just reminders. I do not want to send emails to my customers only sms messages.
Currently there is no ability to turn off or disable the ability to create a block on the MC. I would like to be able to disable this for end users
Currently there are colors that can be set within SUMO CEP appts that only reference the Multi-calendar. The customer would like to also having the color maintained on the external calendar as well. End users often times color code their external calendars, and currently, SUMO only propagates the calendar invite in the same (assuming default […]